Job Description
We are hiring a full time (32+ hours) Bridal Sales Consultant! This position has an hourly rate plus commission on sales and customers have the option to tip consultants as well.
At Weddings by Design & The Tux Shop we are committed to creating lifelong memories by exceeding the expectations of our brides, grooms and those who matter most to them in the selection of their wedding attire.
The perfect applicant will: Support our company brand and values. Be devoted to providing our customers with exceptional service. They must have a passion for fashion. Work well with our team-based atmosphere and company culture. *Sales experience is not required but preferred.
Essential Duties and Responsibilities:
A bridal consultant will possess exceptional customer focused sales skills and a passion for working with customers to ensure their perfect bridal experience. This position will serve all types of bridal attire and accessories for all members of a bridal party and all duties that accompany the sales process. A bridal consultant will be a support team member for management and perform various tasks essential to business operations.
· Greet all customers promptly, warmly with a smile.
· Perform all opening and closing duties.
· Answer phones, return messages and make appointments.
· Promote and represent Weddings by Design & The Tux Shop, our products & services verbally and through your actions.
· Maintain a tidy store appearance including cleaning of sales floor and bathrooms.
· Work directly with brides and grooms to sell wedding attire and accessories.
· Responsible to attend all trainings, meetings, read company emails each shift.
· Learn and properly utilize our computer software to assist with sales and maintaining accurate records.
· Take body measurements properly and record them.
· Work/attend bridal fairs, events, and occasionally private appointments.
· Perform project-oriented tasks when given/asked.
· Steam merchandise for stock and customer pickup.
· Consistently achieve personal sales goals and work to achieve broader team oriented/store goals.
· Responsible for maintaining the online promotion and follow up for the off the rack sale gown efforts.
· Assist with social media as directed.
· Will maintain a professional personal appearance daily in compliance with the employee handbook.
· Perform daily correspondence with prospective, current & past customers to continue to develop and strengthen relationships.
Education and/or Work Experience Requirements:
· High school diploma or GED is required, and retail experience strongly preferred.
· Strong sales aptitude with the ability to prospect and close retail sales.
· Ability to build relationships with customers and solve problems quickly and efficiently should conflict arise.
· Excellent verbal and written communication skills; must be both professional and friendly.
· Ability to work independently and to carry out tasks to completion within parameters of instructions given.
Physical and other Requirements:
· Ability to perform the essential job functions safely and successfully.
· Ability to maintain regular, punctual attendance consistent with federal and state standards and our employee handbook.
· Must be able to lift and carry up to 50 lbs and work a full shift with limited time to sit.
· Must be able to talk, listen and speak clearly on telephone.
- · Maintain compliance with all company policies and procedures.
